A new start-up venture emerging from Urban Opus is demonstrating how social networking data can help communities become stronger, smarter and more innovative. The “wisdom of crowds” is like an urban myth: we want to believe, but tangible examples are hard to pin down.  And don’t crowds often turn into mobs?  Volatility and unpredictability make us wary of digital democracy. If collective humanity is to become a primary source of intelligence for smart cities we need to understand how to make ‘common sense’ not just absolutely reliable, but also quantifiably better than any other…

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