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Mood Mapper is about “sentiment analysis”: understanding trends in how people across Metro Vancouver are feeling. We will primarily analyze open social media channels such as Twitter, map the results against regional geography, and then correlate them with issues, events and other phenomena evident in Urban Opus data streams. The objective of the project is to activate a unique new source of citizen data and seek to understand the intersection of its trends with others that impact the region.
KEYWORDS: sentiment, mood, social media, analysis, citizen engagement, public policy, planning
AUDIENCE: General public
PARTICIPANTS: Municipalities, community organizations, health services, news media,
PROJECT LEAD: TBD (currently Rodger Lea, Urban Opus)
PROJECT STATUS: Ready for original production in Metro Vancouver
Urban Opus Rationale
Mood Mapper involves a passive form of participatory sensing: people may not even realize it when they are carried away by the ebbs and flows of collective sentiment, yet it colours their social media presence. Mood is a unique citizen data channel that is an important variable in the social pulse of Metro Vancouver.
The Mood Mapper project aims to understand the trends in what Metro citizens are feeling and what their issues are. It works by mining social media feeds and other real time data to sense issues that are high priority for citizens and map the general mood across the lower mainland.
By mining social media feeds, Mood Mapper is able to determine the emotional context of social media posts and uses algorithms to cluster sentiments into an aggregate picture of mood across a geographical area. Are people happy in Kits, is Surrey central abuzz, are people aggravated by traffic delays on the Port Mann bridge. Mood affects the general population and impacts city officials striving to prioritize resources.
The advantage for this project within Urban Opus is the ability to ‘mash up’ a great variety of data feeds to determine if sentiment can be correlated with other phenomena and events, to search for cause and effect: is transit meeting expectations, is traffic worse than normal, how do people feel about new developments, is the weather getting people down. An interesting feature of the system is the ability to track how people respond to emerging news and events – is the concert going well, what’s the mood around the fireworks, or even if a spontaneous demonstration has started in downtown.
The Mood Mapper app can be deployed within six (6) months:
- Identification of Partner/Host organization
- Clarification of region-specific requirements
- Identification of development partner
- Prototype implementation and testing
- Theming and construction
- Alpha-level app deployment
About Urban Opus
Urban Opus is Canada’s first ‘smart city’ industry cluster. The new consortium serves as trusted broker for innovative projects and organizations seeking to employ data to enhance the urban experience. In great cities of the world, the consummate wellbeing of people and communities is being inspired by data. Join us to make that happen!
Contact: David Vogt, Executive Director, Urban Opus – firstname.lastname@example.org